Terms & Conditions

Welcome to http://biowarestore.com. Please review the following basic terms that govern your use of http://biowarestore.com, and purchase of http://biowarestore.com products. Please note that your use of http://biowarestore.com constitutes your agreement to follow and be bound by these terms.

GENERAL

We may, from time to time, change the terms that govern your use of http://biowarestore.com. Your use of http://biowarestore.com following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, http://biowarestore.com from time to time.

PRICES, SHIPPING & HANDLING CHARGES

All USA orders are shipped to arrive within 5 days for standard shipping and 2 days for expedited shipping. These times are estimates only and actual time may change due to time of year and events outside our control. Rates are based on our special rates and are calculated in the shopping cart. All orders within Colorado will incur the current Colorado sales tax. Please contact service@biowarestoresupport.com if you have any questions.

All International orders are shipped using USPS First Class International, USPS Priority International, and DHL Global Track and Trace to the UK and Canada. USPS First Class International orders should arrive within 10-21 days. Please note that these orders are not trackable and the Bioware store is not responsible for lost orders. If you have any concerns about delivery in your country, please use USPS Priority International or DHL Global Track and Trace. USPS Priority International and DHL Global Track and Trace orders should arrive with 5-14 days.

International orders from select countries will be required to ship using a trackable shipping method. This is for your protection and ours.

Please note that the time frames listed above only apply to the estimated time it will take for your order to arrive FROM THE DATE IT WAS SHIPPED by the USPS or DHL. Processing time can take up to 5 days before it is shipped from their warehouse.

International non-trackable orders can take up to 6 weeks to arrive depending on conditions and delays.

INTERNATIONAL ORDER CUSTOMS FEES

International orders may have additional fees applied to them by the receiving country's (your country's) customs agency. Unfortunately, http://biowarestore.com has nothing to do with these fees and is not able to estimate fees or determine whether or not there will be any. To learn more about your country's customs fees and any other import duties/taxes, we recommend contacting your country's customs agency.

DELIVERY

Purchased items will be shipped within 3 business days of the order, and most will be within 1 or 2. Shipping times vary depending on your chosen shipping method and your location. All orders received by 9 PM GMT, 2PM MST will be shipped out the same day. If you still have not received your order within the estimated time frame above, please notify service@biowarestoresupport.com with your order information.

You will receive an email from service@biowarestoresupport.com when your order has been confirmed and another once it has shipped.

PRODUCT AVAILABILITY

Although availability may be indicated on http://biowarestore.com, we cannot guarantee product availability and products, nonetheless, may not be available for delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

RETURN & EXCHANGE POLICIES

We are confident that you will be happy with your purchase. If for any reason you are not totally satisfied with your order within 30 days from the date of purchase, simply send an email to returns@biowarestoresupport.com and request a return authorization number and return shipping label. In the email please include your order number, found on your packing slip or in the order confirmation email you received when the order was placed. All returned products must be unworn and unwashed (no exceptions). Exchanges may be made for shirts of equal or lesser value. Return shipping charges are the responsibility of the customer unless the return is due to a product defect or a shipping error on the part of http://biowarestore.com.

Return shipping

If the return is due to a mistake on our part (ie. we shipped you the wrong shirt or the shirt has a defect), we will pay for the return shipping costs as long as you use the shipping label we provide. If you are returning a shirt because you are not happy with it or want to exchange it for a different shirt, then you are responsible for the shipping costs. Before you ship anything back to us, please email returns@biowarestoresupport.com first so we can provide you with complete return instructions. Also, make sure you include your order number in the email.

Return processing

Please allow up to 1 week for us to process your return.

PRINTING

All of our shirts are printed using state-of-the-art screen-printing processes and other apparel embellishment techniques, including soft-hand inks, water-based inks, specialty inks, foils, flocks, appliqués, and embroidery.

SHIRTS

All of our shirts are 100% combed ring-spun cotton unless otherwise indicated in the description on the detail page for that shirt.

FIT

Our shirts tend to fit in between a basic fit tee and a slim fit. You can check out our size charts link on the product page. Please note that the measurements we give in our size charts have a variance of +/- 1 inch (2.5 cm).

WASHING AND SHRINKAGE

Generally, cotton shrinks when it is washed. If you purchase one of our 100% cotton tees, there will be more shrinkage when you wash it than with our 50/50 cotton-poly blend. Of course with either type of shirt, you will see the least amount of shrinkage if you wash the shirt in cold water and hang it up to dry. On the other hand, you will see the most amount of shrinkage if you wash your shirt in hot water and dry it on the hottest dryer setting.

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear at the http://biowarestore.com.com. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

PAYMENT TYPES

http://biowarestore.com accepts the following forms of payment:
American Express
Visa
Mastercard
Discover
Paypal

ORDER VERIFICATION

All suspect orders are subject to verification; this is done for your protection. Suspect orders will be held until verified.

CALCULATING SHIPPING COSTS

Place the items you wish to order in your Shopping Cart and view it.

SITE CONTENTS

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, and written and other materials that appear as part of http://biowarestore.com’s copyrights, trademarks, and/or other intellectual properties are owned, controlled or licensed by http://biowarestore.com collectively and its subsidiaries and/or affiliates ("http://biowarestore.com”). http://biowarestore.com as a whole is protected by copyright and trademark, all worldwide rights, titles and interests in and to which are owned by http://biowarestore.com. The contents of http://biowarestore.com, as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of http://biowarestore.com. You may not download or copy the contents displayed on http://biowarestore.com. You may not reproduce , publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, http://biowarestore.com, or any related software.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to http://biowarestore.com on or by http://biowarestore.com or otherwise disclosed, submitted or offered in connection with your use of http://biowarestore.com shall be and remain http://biowarestore.com 's property. Such disclosure, submission or offer of any submission shall constitute an assignment to http://biowarestore.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties. Thus, http://biowarestore.com will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any submission. http://biowarestore.com is and shall be under no obligation (1) to maintain any submission in confidence; (2) to pay to user any compensation for any submission; or (3) to respond to any user submission.

You agree that no submission by you to http://biowarestore.com will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no submission by you to http://biowarestore.com will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any submission you make.

BIOWARESTORE.COM COMMUNICATIONS TO YOU

You agree that http://biowarestore.com may send electronic mail to you for the purpose of advising you of changes or issues with your order. You also have the choice to opt-in to additional communications from http://biowarestore.com and/or its partners about any of http://biowarestore.com products or services, or for such other purpose(s) as http://biowarestore.com or its partners deems appropriate.

DISCLAIMER

http://biowarestore.com and all contents of the site are provided on an “As Is” basis without warranties of any kind, either expressed or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all cost associated with all necessary servicing or repair of any equipment you use in connection with your use of our site and that http://biowarestore.com shall not be liable for any damages of any kind related to your use of this site.

INACCURACY DISCLAIMER

From time to time there may be information on http://biowarestore.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your http://biowarestore.com purchase you may return it with your invoice by mail. Please see our Return Policies.

INDEMNIFICATION

You agree to defend, indemnify and hold http://biowarestore.com harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

MISCELLANEOUS

Unless otherwise specified and except to the extent http://biowarestore.com products are offered for sale through http://biowarestore.com, http://biowarestore.com and the contents thereof are displayed solely for the purpose of promoting http://biowarestore.com’s products and services available in the United States and select foreign markets. http://biowarestore.com is controlled and operated by Top Heavy, LLC, from its office in Denver, Colorado.

This Agreement shall be construed in accordance with the laws of the State of Colorado, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of Colorado, County of Denver.

TERMINATION

These terms and conditions are applicable to you upon your accessing the site or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by http://biowarestore.com without notice at any time for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

QUESTIONS

If you have any further questions that we have not answered or would like to give us feedback, send us an e-mail at service@biowarestoresupport.com. To reach our customer service by phone, please call 866-872.0199

LINKS

http://biowarestore.com may contain links to other Internet sites. http://biowarestore.com shall not be held liable for the availability or content of such sites or any article contained on or obtained through such sites. Any link to another site or any reference to information, products or services supplied by third parties, in no way implies that http://biowarestore.com has given its approval concerning those sites or articles. Any question or comment concerning any other site must be sent to that site's operator. No link with the Site is authorized without http://biowarestore.com’s prior written approval.